Music in the hospital environment
Music can also be used in the hospital environment, outside the actual treatment situations – for example in waiting rooms. The following quote is from an article about a successful attempt at FrederiksbergHospital in Denmark:
Music can also be used in the hospital environment, outside the actual treatment situations – for example in waiting rooms. The following quote is from an article about a successful attempt at FrederiksbergHospital in Denmark:
Music calms the patients
Shorter waiting times and calmer patients. This is the result of using music in the waiting room at the medical clinic at FrederiksbergHospital.
Patients comes more quickly to survey and the visit to the doctors and nurses happens in a more comfortable atmosphere.
Since the staff in Cardiology-Endocrinology clinic at FrederiksbergHospital started playing music in the waiting room has the waiting time for the ca. 50 patients decreased up to 30 minutes.
"Patients are no longer so frustrated with waiting. They don’t complain so much more to the staff after we introduced the music in the waiting room. Imagine how much we save in time, because patients are no longer frustrated and complaining about waiting! There might very well go two to three minutes of each consultation with a complaining, justified or not, but time is too precious for that "says medical secretary, deputy manager Vivian Sundstein, who got the idea with the music.
Shorter waiting times and calmer patients. This is the result of using music in the waiting room at the medical clinic at FrederiksbergHospital.
Patients comes more quickly to survey and the visit to the doctors and nurses happens in a more comfortable atmosphere.
Since the staff in Cardiology-Endocrinology clinic at FrederiksbergHospital started playing music in the waiting room has the waiting time for the ca. 50 patients decreased up to 30 minutes.
"Patients are no longer so frustrated with waiting. They don’t complain so much more to the staff after we introduced the music in the waiting room. Imagine how much we save in time, because patients are no longer frustrated and complaining about waiting! There might very well go two to three minutes of each consultation with a complaining, justified or not, but time is too precious for that "says medical secretary, deputy manager Vivian Sundstein, who got the idea with the music.
Vivian Sundstein has only received positive feedback from patients about the music. Some patients say they relax and do not feel they are wasting time in waiting room. Some patients have even been so happy with the music that they have purchased it.
The music which is meditative, is by Niels Eje. He has produced several CDs with meditative music under the name MusiCure.
The music which is meditative, is by Niels Eje. He has produced several CDs with meditative music under the name MusiCure.
"If I feel there is a bad atmosphere in the waiting room I always investigate whether the music is on or not. Otherwise I will ensure it is on, and then usually a pleasant atmosphere returns quickly in the waiting room again, "says Vivian Sundstein.
She believes that the environment in the waiting room can be even more beneficial for patients - and staff.
"I have considered whether it was a good idea with a fountain in the waiting room. There is nothing so peaceful and soothing like water! It is perhaps our next project for the waiting room, "says Vivian Sundstein.
She believes that the environment in the waiting room can be even more beneficial for patients - and staff.
"I have considered whether it was a good idea with a fountain in the waiting room. There is nothing so peaceful and soothing like water! It is perhaps our next project for the waiting room, "says Vivian Sundstein.
Source: Frederiksberg Hospital, Copenhagen: web site